Privacy Statement.


This applies to both our website "www.synergita.com" and our application  "www.growth.synergita.com" . 

Synergita is committed to protect the privacy of information that we collect from and about our website visitors. We collect visitor's information like name, company name, email id, IP address of the computer etc., through the website and tools like Google Analytics


Customer data which includes employee information, appraisal and feedback details will not be shared with any third party, unless it is necessary to comply with applicable law or forced by law. 


Why website Visitor Details are collected?

We collect visitor data to analyze the trends, administer the website, track visitor movements and to improve our website. 


Cookies & Tracking?

We use temporary and permanent cookies to enhance your experience of our service. Temporary cookies will be automatically deleted from your computer each time you close your browser. 


Link to other websites.

The website may provide link to different websites, which may have different privacy practices. We are not responsible for, nor have any control over those websites, and encourage all users to read the privacy policies of each and every website visited. 


Why do you ask personal information to register for a test drive or download resources from your website?

During the registration process we ask for your name, email and mobile number / telephone number. We use these details to inform you regarding our services, upcoming events and new releases that enhances our product. 


Account Usage details

Your account usage details such as time, frequency, duration, pattern of use, features used will be recorded by us in order to enhance your user experience of the service and to help us provide you the best possible service. 


What about security of my data?

We host your data in very secure data servers and with multiple layers of security and access control both Physical and Logical. 


Can you view or use our data?

No, we are governed by Privacy Policy. We cannot access your data without your permission. If we require access to it for trouble shooting, we will take explicit written permission from you. 


Access to Personal Information available in the Software

We cannot access your data without your permission in the application. We will take explicit written permission if we have to do so. Use of any personal information will be only to enhance User Experience of the users and for debugging purpose. We do not share, rent or sell your personal information to any third party. 


Due to the nature of performance management process, Synergita may send email notificaitons such as reminders, confirmation messages to employees etc.., 


Your Choice in Information Use.

You will be requested to provide personal information to register for our service. If you choose not to provide your personal information we will not be able to provide you the services. We do not send promotional email to our customers/subscribers. We do however send information about product updates, policy changes and alerts regarding bill due by emails. 


Customer Testimonials

We post customer testimonials on our website which may contain personally identifiable information. We obtain the customer's consent via email prior to posting the testimonial along with their name. 


How secure is my information?

We follow industry accepted standards for data collection, storage, its processing and have deployed security measures to protect against unauthorized access, modification and destruction of your personal data. Access to the system is password protected, all transactions are encrypted before transfer by use of SSL protocol and all our employees are bound by confidentiality obligations. 


Retention of Information on termination of contract or expiry of subscription

We will retain your information while providing services to you. In the event of expiry or termination of contract, we will retain your information for a maximum period of 60 days for backup purpose from the cancellation date, after which we will delete or destroy it. We will however retain any data for as long as required to comply with laws or enforce our rights.  


Why have a Privacy Policy?


Due to the nature of the information collected, We are required to collect personal data due to the nature of the process our sofware is required to handle.

Individual

  • First and Last name
  • Email address
and more. 


Company Information

  • Name
  • Address
  • Company size
and more. 

With whom do you share information?
We do not share or disclose your personal information of our customers to any person outside Synergita. 

Sharing of Information with Business Partners 
We may share personal information that you provide to us with our business partners who provide services on behalf of us. 

Information Sharing to comply with law-enforcement authority
We reserve the right to disclose information as we deem appropriate and in our sole and absolute discretion to the extent necessary in the event of a formal request by law-enforcement authority in a civil suit, court order or subpoena or to meet other legal obligations.  

Blogs & Community Forums
Our website offers publicly accessible blogs or community forums. Any information if you wish to contribute to this will be posted in the community forum/blogs. Such contributions will be read, collected and used by others who access them. If you would like to remove your blog or comments, pl. write to support@synergita.com  

Children's Privacy Protection
Synergita does not knowingly collect information from children below 18 years of age. We do not get into or entertain any contract with those below 18 years of age. 

Can children below 18 years of age contract for information?
If Children below 18 years of age wish to ask any question regarding our website or our application, we request them get in touch through their parents or guardians on their behalf. 

Why hosted?
Well, Why not? You save on buying your servers, not have to worry about maintenance and obsolescence.  

On what occasions are visitor details collected or visitors are requested to divulge their personal information?

  • When filling out forms on our website
  • When you contribute to community forums and blogs
  • When you report a problem with our website
  • When you complete our surveys
  • When you contact us
  • When you display interest to participate in our webinars
  • When you display interest to participate in Synergita hosted events
  • chat room (We use Olark) 


Any other data collected & source through which collected?

Information regarding a problem you are experiencing with Synergita Software Application could be submitted to support@synergita.com 

 

How do you use the information collected?

  • Provide, operate, maintain and improve Synergita Services
  • Enable you to operate and use Synergita Application and Services
  • Process and Complete transactions including registration confirmation and invoices
  • Send transnational messages - responding to your questions, requests, providing customer service and support, providing updates
  • Send promotional communications and information's such as updates, newsletters, events etc., 
  • Monitor and analyze trends, usage, activities in connection with Synergita services for marketing purposes
  • For other purposes for which we may obtain your consent 

  

Enforcement of Privacy Policy

We make every effort to ensure that personal information provided by you is used in conformity with the privacy policy. If you have any concerns regarding our adherence to this policy or the manner in which personal information is used kindly write to us at support@synergita.com We will contact you to address your concerns  


Change to Privacy Policy

Synergita may change/update the privacy policy from time to time and all those changes will be updated in the website. All changes to the policy will be effective with iimmediately after its publication. 


Notification of Changes to the Privacy Policy.

Any changes to the privacy policy will be posted on our website to keep you informed of the changes. 


Customer Account Contents

We store and maintain data, documents and files in India, United States. Use of Synergita services including access to website and application signifies your consent to have accepted this Privacy Policy in full. 


Applicability of Synergita Privacy Policy

The privacy policy applies to past, current and future potential users and customer. 


Questions & Concerns

If you have any questions and concerns around these Privacy Policy, please contact us at support@synergita.com  We shall respond to all your inquirers on ascertaining your identity.