1. What is 360 Degree Appraisal?

This is a process in which employee's receive feedback from people who work around them. It enables to collect feedback from a variety of people with whom the employee interacts regularly. It works best when an employee works in a group. 


2. What is the significance of 360 Degree Appraisal?

The feedback's are more reliable as they are and can be collected from all the people he/she interacts with. This may also include employees working in other departments & division. When similar feedback's are received they become difficult to ignore. 


3. Who all can be included in the 360 Degree Appraisal?

Any person who is and comes in contact with an employee and can provide valuable insights. Usually the following are included:

  • Subordinates
  • Peers
  • Superiors (Manager & Skip Level Manager)
  • Customer
  • Vendor


4. What are the components of 360 Degree Appraisal?

  • Self-appraisal
  • Subordinate feedback
  • Peer feedback
  • Superior feedback

5. What are the types of 360 Degree Appraisal?
There are two types of 360 Degree Appraisal.
360 Degree Internal - This includes the employee, his manager, his peers and his subordinates
360 Degree External - This includes the employee, his manager, his peers, his subordinates, his customers or his vendors. 


6. What is assessed in a 360 Degree Appraisal

Employee Behavior(s) and Competencies are reviewed and assessed. This is usually done to coincide with the half-yearly or annual performance appraisal. 

This can also be conducted as a separate cycle focusing on the employee development. These are usually more specific and objective assessment of an employee's:

  • Skills
  • Teamwork
  • Employee Satisfaction survey
  • Leadership effectiveness


7. Is there any specific criteria to setup the questionnaire?

The assessment criteria should be relevant & specific and the questionnaire should be based on the objective of the 360 Degree Appraisal. For example, Skill & Knowledge assessment helps determine how well the individual knows his job, company and industry and how well he utilizes his skills to complete the tasks and how effectively he accomplished it. This will ensure the feedback are honest and transparent and at the same time the acceptability of the feedback will also be higher. 


On the other hand, a behavior assessment may include interpersonal skills, communication effectiveness, attitude towards work and others and how well he is able to adapt to the demands of changing business environment. 


8. What are the advantages of 360 Degree Appraisal?

  • It give an indication of performance and where to focus to improve. 
  • Helps identify skill gaps and strength. 
  • It focuses on problem solving
  • Encourages self-learning, Improves coaching & mentoring effort and improves productivity. 
  • Creates a supportive environment.


9. Is it possible to have anonymous feedback with Synergita?

Yes, it is possible to configure Synergita to have anonymous feedback.