MANAGE Feedback FormsThis step enables to either establish an Organization-wide generic performance review form or custom define the rules for performance evaluation of goals, assessment of job skills & behavior and training needs analysis or set up feedback forms specific to:


  • Organization Unit  This approach enables to use one performance appraisal method in one business unit and a different method in another business unit ex. Engineering, Finance, HR, Sales etc.,
  • Level in Hierarchy  – This approach enables to use one performance appraisal method for personnel in similar responsibilities ex. Top Management, Middle Management, etc.,  
  • Work Role  – This approach enables to use one performance appraisal method for personnel who perform similar functions, job duties, tasks and responsibilities ex., Engineer, Architect, Admin clerk, Accounts clerk etc.,
  • Designation  - This approach enables to use one performance appraisal method for personnel in similar designation but their roles, duties, tasks and responsibilities may be similar or otherwise ex., HR Manager, Project Manager, Finance Manager etc., 

Defining the appraisal method at these levels enables to implement performance management for either the whole organization or for different groups within the organization in steps.


The Human Resource (HR) manager can plan & manage the review template. From Home screen GoTo lI24UmmIrkERYh_66TnFokeDvJu0ZJ1gCQ.png  -> HR Administration.


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Click on Manage Feedback Form/Template. It takes you to the following page:


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To View a template, click on the kY5kxWxC5o9ZfpHzpGWW7VLg5acx4MIrdg.png view icon in the column ReviewPlanType. against the Template you wish to view. This would open the Manage Review Templates page.


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To save the changes if any, click on pISC5yEPi-GEyQm5yltxMVrdDeOG7GL0oQ.png



To Publish a Template, click on GO6Gb7UiIdefTefPkNl13vidgw08yRrE_Q.png

To create a new Review Template, click on Nayh4AnwaRQ2A-0vArgnHKOCRNooTpmtnw.png This would create a new row,


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Complete the details: 

Template Name Provide a name to the template

Description : Provide a brief description which is self-explanatory

Organization Unit Mention the business unit name where the performance appraisal method is to be maintained same for all the personnel of that unit.

Level : Mention the hierarchy level where the performance appraisal method is to be maintained same for all the personnel.

Work Role : Mention the role where the performance appraisal method is to be maintained same for all the personnel.

Designation Mention the designation where the performance appraisal method is to be maintained same for all the personnel.


On completing all the details, click on V_V0bRH9lMVLWJG7YAKPt4NFD3gUZwF_SA.png to save the details. 

To discard the details, click on H8W9lj9051T_uy4FECLkJqKsSxgOL6bG1Q.png


TEMPLATE MATCHING LOGIC : Apart from defining the appraisal method, it is also possible to refine the method by Template Matching Logic. This enables organizations to implement different methods for different types of reviews. For example, you may want to use different performance appraisal methods for:

  • Monthly Check-In's
  • Individual Development Plans
  • Performance Improvement Plans
  • Performance Appraisal Plans
  • End of Project Reviews
  • Surveys


Define the different review methods: Home screen GoTo lI24UmmIrkERYh_66TnFokeDvJu0ZJ1gCQ.png  -> Tenant Administration -> Growth Settings.



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 It takes you to the following page:


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Here it is possible to match Review Types specific to Track, Work Role, Level, Designation etc.,

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Then click on CTwU8ooaPAkJwstEtfKwdXLUMn-SLPB3Yw.png it would create one more row to add more Type to the list; choose from the drop down menu to select the review type. 


Select the Option of Company, Division or Department to choose, how the review template is to be matched.

Track  : Choose from the drop-down menu to define the applicability. 

Work Role : Choose from the drop-down menu to define applicability.

Level: Choose from the drop-down menu to define.the applicability. 

Designation: Choose from the drop-down menu to define the applicability. 


Note:   Defining the logic here enables loading of the respective review template specific to the mapping logic as mentioned above. 


It is also possible to Manage Review Groups. Who will provide feedback to whom in terms of relationship to the employee, It is also possible to define the Review Group for each type of appraisal/review and define their involvement of the superiors, peers & subordinates in the process of the review w.r.t the feedback providing process and for which aspects of the performance plan they would provide their feedback on.   


Click on FLpS_-0GWaAm1ZoVu2xNsacaaV76BhlPcA.png it opens, Manage Feedback Provider Group page, where we will be able to create as many Feedback groups, within an organization.


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Click on uuwwfQvDnT4PhLvQeEViccgbrrV67b0mCg.png on Manage Review Groups page;


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This would create additional rows to include employees in different relationships to provide feedback to an employee.  


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Relationship: Select the relationship of the reviewer from the drop down list.

Rating Type: Synergita supports both Quantitative & Quality feedback.


  • QuantitativeBoth Ratings (grades) & Comments
  • QualitativeOnly Comments can be provided, grade scale would not be available.


It is also possible to define who would rate all the attributes in the review form. For example, Co-Manager may not be provided privilege to assess an employee on goals achievement, he would get to rate an employee only on the competencies.

 

On completing all the required details, click on g_eP_VL-QVp6tLmfjD4gXBcyBvKuLX13Mg.pngto save the details.


To discard the details, click on aIB1Ni6wrTz-qARKCrSvjqBIXh7bfoVC_w.png

 PS: Synergita implementation for your Organization may vary from how the features are described here. The screen shots given here may also be different from what you see in your system. Please talk to the concerned person in the Organization for any specific queries.