As an HR Administrator, the Manage Users page empowers you to perform various administrative functions such as:
Setting default passwords
Resetting user passwords
Enforcing password resets
Locking and unlocking user accounts
This article outlines the steps to perform these actions in bulk.
1. Navigate to Manage Users
- Log in to the system with your HR Administrator credentials.
Navigate to
Admin > Users & Password Management(under User Management)
You will be directed to the Search View, which lists all existing users in the system.
2. Import Users for Bulk Actions
To efficiently filter and perform actions on multiple users:
Click Add File next to Import employee to be filtered.
Note: It is highly recommended to use the Default Template, which contains the required formatting and headers. Uploads will fail if mandatory fields like Email ID are missing or the structure is incorrect.
Download the Default Template (Excel).
Fill in the required user data. Ensure that each entry includes a valid Email ID.
Click Choose File to upload the completed template.
Click Validate to check for data format and integrity.
Click Apply. Once validated, only the users matching your upload will be displayed in the User Management List.
3. Select Users for Action
To select all users: check the Select All box in the first column.
To select specific users: individually check the desired user entries.
Once selected, go to the Action menu and choose the required operation.
4. Lock / Unlock User Accounts
- To lock or unlock the individual user accounts or all user accounts as a bulk, select the users, from the Action menu, click the respective actions Lock / Lock All, or Un-Lock / Un-Lock All.
- The system will notify you with a message with total locked/Un-Locked user counts.
PS: Synergita implementation for your Organization may vary on how the features described here. The given screenshots may also vary from what you see in your system. Please talk to the concerned person in the Organization for any specific queries.