If you have not received your Synergita login credentials by email, there may be an issue with the email address mapped to your profile. Follow the steps below to verify your details and ensure you receive the credentials email.

1. Verify Your Email ID:

Check with your HR team to confirm that the email address mapped in your Synergita profile matches your official or active email ID. Incorrect or outdated email information may prevent the credentials from being delivered.

2. Still Unable to Log In?

If your HR team has verified that your email ID is correct, but you still haven’t received your credentials or cannot log in:

- Ask HR to resend the login credentials from the Admin panel.

- Ensure you check your Spam/Junk folder, as automated emails may sometimes be filtered.

If the issue persists, kindly contact the support team support@synergita.com for assistance.

PS: Synergita implementation for your Organization may vary from how the features are described  here. The screenshots given here may also be different from what you see in your  system. Please talk to the concerned person in the Organization for any specific queries.