Privacy Statement
This applies to both our website "www.synergita.com" and our application "https://sggrowth.synergita.com".
Synergita is committed to protecting the privacy of information that we collect from and about our website visitors. We collect visitor's information like name, company name, email id, IP address of the computer, etc., through the website and tools like Google Analytics
Customer data which includes employee information, appraisal and feedback details will not be shared with any third party, unless it is necessary to comply with applicable law or forced by law.
Why website Visitor Details are collected?
We collect visitor data to analyze the trends, administer the website, track visitor movements and to improve our website.
Cookies & Tracking?
We use temporary and permanent cookies to enhance your experience of our service. Temporary cookies will be automatically deleted from your computer each time you close your browser.
Link to other websites
The website may provide a link to different websites, which may have different privacy practices. We are not responsible for, nor have any control over those websites, and encourage all users to read the privacy policies of each and every website visited.
Why do you ask personal information to register for a test drive or download resources from your website?
During the registration process, we ask for your name, email, and mobile number/telephone number. We use these details to inform you regarding our services, upcoming events and new releases that enhance our product.
Account Usage details
Your account usage details such as time, frequency, duration, the pattern of use, features used will be recorded by us in order to enhance your user experience of the service and to help us provide you the best possible service.
What about the security of my data?
We host your data in very secure data servers and with multiple layers of security and access control both Physical and Logical.
Can you view or use our data?
No, we are governed by Privacy Policy. We cannot access your data without your permission. If we require access to it for troubleshooting, we will take explicit written permission from you.
Access to Personal Information available in the Software
We cannot access your data without your permission in the application. We will take explicit written permission if we have to do so. Use of any personal information will be only to enhance User Experience of the users and for debugging purpose. We do not share, rent or sell your personal information to any third party.
Due to the nature of the performance management process, Synergita may send email notifications such as reminders, confirmation messages to employees, etc.
Your Choice in Information Use
You will be requested to provide personal information to register for our service. If you choose not to provide your personal information we will not be able to provide you the services. We do not send promotional email to our customers/subscribers. We do however send information about product updates, policy changes and alerts regarding bill due by emails.
Customer Testimonials
We post customer testimonials on our website which may contain personally identifiable information. We obtain the customer's consent via email prior to posting the testimonial along with their name.
How secure is my information?
We follow industry-accepted standards for data collection, storage, its processing and have deployed security measures to protect against unauthorized access, modification and destruction of your personal data. Access to the system is password protected, all transactions are encrypted before transfer by use of SSL protocol and all our employees are bound by confidentiality obligations.
Retention of Information on termination of contract or expiry of the subscription
We will retain your information while providing services to you. In the event of expiry or termination of the contract, we will retain your information for a maximum period of 60 days for the backup purpose from the cancellation date, after which we will delete or destroy it. We will, however, retain any data for as long as required to comply with laws or enforce our rights.
Why have a Privacy Policy?
Due to the nature of the information collected, We are required to collect personal data due to the nature of the process our software is required to handle.
Individual
- First and Last name
- Email address
Company Information
- Name
- Address
- Company size
- When filling out forms on our website
- When you contribute to community forums and blogs
- When you report a problem with our website
- When you complete our surveys
- When you contact us
- When you display interest to participate in our webinars
- When you display interest to participate in Synergita hosted events
- chat room (We use Olark)
Any other data collected & source through which collected?
Information regarding a problem you are experiencing with Synergita Software Application could be submitted to support@synergita.com
How do you use the information collected?
- Provide, operate, maintain and improve Synergita Services
- Enable you to operate and use Synergita Application and Services
- Process and Complete transactions including registration confirmation and invoices
- Send transnational messages - responding to your questions, requests, providing customer service and support, providing updates
- Send promotional communications and information such as updates, newsletters, events, etc.
- Monitor and analyze trends, usage, activities in connection with Synergita services for marketing purposes
- For other purposes for which we may obtain your consent
Enforcement of Privacy Policy
We make every effort to ensure that personal information provided by you is used in conformity with the privacy policy. If you have any concerns regarding our adherence to this policy or the manner in which personal information is used kindly write to us at support@synergita.com We will contact you to address your concerns
Change to Privacy Policy
Synergita may change/update the privacy policy from time to time and all those changes will be updated on the website. All changes to the policy will be effective with immediately after its publication.
Notification of Changes to the Privacy Policy
Any changes to the privacy policy will be posted on our website to keep you informed of the changes.
Customer Account Contents
We store and maintain data, documents, and files in India, United States. Use of Synergita services including access to website and application signifies your consent to have accepted this Privacy Policy in full.
Applicability of Synergita Privacy Policy
The privacy policy applies to past, current and future potential users and customer.
Questions & Concerns
If you have any questions and concerns around this Privacy Policy, please contact us at support@synergita.com We shall respond to all your inquirers on ascertaining your identity.