Synergita Support Desk

Introduction 4

• What is Synergita?
• How can i signup for synergita?
• What are the different editions available in Synergita?
• Playing around Synergita Test Drive

Getting Started, Login & Password Related 7

• General Login Related FAQs
• Accessing the system
• Login Related Issues
• Password Complexity Requirements
• What happens if I forget my password?

See all 7 articles

Employee Management 15

• Employee Profile Management - HR Information System
• Employee Profile
• How do I view my team members?
• How to Add New Employees into the system?
• How do I Update / Edit Employee Information?

See all 15 articles

Continuous Feedback 6

• How to View Continuous Feedback's received by a Team member?
• How do I access my Continuous Feedback?
• Can I edit/delete after posting a continuous feedback?
• How to manage Continuous Feedback Categories?
• How to setup the visibility of Continuous Feedback posts?

See all 6 articles

Awards Management 2

• How to add awards in the system?
• How to configure who issue different awards to employees?

Employee Development 8

• How To View Details on My Training?
• How to View My Team Members Training Log?
• How to Recommend Training to a Team Member?
• How to Update Training Records?
• How to Add a New Training Course/Program?

See all 8 articles

Performance Management 16

• Goal Setting for Employees
• How to provide feedback?
• How to provide recommendation?
• How to approve feedback?
• How to approve recommendation?

See all 16 articles

Normalization 3

• Normalization of Employee Score - FAQs
• Normalization Of Ratings
• Normalization of Ratings - HR Perspective

Analytical Reports 21

• How to enable reports
• About Synergita Reports
• Accessing reports in the system
• How to generate Employee Feedback Status Report?
• Ratings & Recommendation report?

See all 21 articles

Compensation Management 3

• How to view my compensation in the system?
• How can I download my appraisal letter?
• How to Automate Distribution of Compensation Revision Letters?

360 Degree Appraisal 2

• 360 Degree Appraisal - FAQs
• How to conduct a 360 Degree Survey or What steps are involved?

HR Administration - Performance Management 6

• How to set up a feedback cycle?
• How to setup the timelines for each workflow activity?
• How to add an employee to ongoing feedback cycle?
• How to remove an employee from ongoing feedback cycle?
• How to extend the ongoing feedback cycle?

See all 6 articles

HR Administration - Advanced 11

• How to add/modify rating scales?
• How to create a new workflow or a process map?
• How to view/modify the workflow?
• How to create a new feedback form?
• How to create a new sections in the feedback form?

See all 11 articles

HR Administration - Employee Profile Setup 7

• How to Manage Employee Job Functions?
• How to Manage Employee Work Roles?
• How to manage Employee Designation?
• How to manage Employee Relationships?
• Managing Skill Categories

See all 7 articles

Email Notifications 2

• How to setup reminder and escalation emails?
• How to configure the email notifications and setup recipients?

Security 4

• Security considerations
• Security FAQ
• Security FAQs-2
• Disaster Recovery Plan

Privacy Policy 1

• Privacy Policy - FAQs

Integration 2

• Integration with other systems - FAQs
• Single Sign On Implementation & Google authentication for login

FAQ 1

• Login Related Issues

Steps to Setup Synergita 6

• Steps to setup Synergita
• Importing of Employee Data
• Import Educational Details
• Import Employee Work Experience Details
• Import of Reporting Manager Details

See all 6 articles

Employee Engagement 2

• E-Communication
• ORBIT Rating