To map the template based on Work role, the mapping logic needs to be set in the Growth settings page and the pathway to access the same is as follows 

Admin -> Tenant Admin -> Manage Growth Settings 

Click on ADD and Choose the plan type and select company and enable the Work role button 

Finally, click on Save. 

Once the mapping logic is set, make sure the Work role field is filled in the employee profile so that the template can be mapped. 

To create the template follow the below pathway, 

Admin->HR Admin -> Manage Feedback Template -> click on ADD

Enter all the essential information, name of the template description if any, choose the Work role, finally click on Save. once the template is created open the respective template and add all the attributes and respective review group & grade scale and click on save and publish the same.