As an HR Administrator, you can reset an employee’s account password using the Manage Users page. This functionality is helpful in cases where users forget their credentials or require a password update due to security policies.
Resetting an Individual Employee's Password:
- Navigate to
Admin > People > Users & Password Management
- Search for the employee by username, email id and name .Select the checkbox on the respective Employee to reset their password.
Once the employee is selected ,Click on the drop down of Action tab and Select Reset Password.
A new set of login credentials will be automatically generated to the employee registered email id, containing their username and a temporary password.
Users can log in using these credentials, after which the system will prompt them to create a new password before their next login.
To Reset the password for the employee in Bulk , kindly navigate to the instruction in the link - How to reset the passwords for employees in bulk?
PS: Synergita implementation for your Organization may vary from how the features are described here. The screenshots given here may also be different from what you see in your system. Please talk to the concerned person in the Organization for any specific queries