As an HR Administrator, you can reset an employee’s account password using the Manage Users page. This functionality is helpful in cases where users forget their credentials or require a password update due to security policies.
Resetting an Individual Employee's Password:
- Log in to the system with your HR Administrator credentials.
- Navigate to
Admin > Users & Password Management(under User Management)
- Search the employee by username name and Select the Employee to reset their password.
Click the Action tab dropdown.
Select Reset Password.
A new set of login credentials is automatically generated, post clicking the Reset Password.
These credentials are sent to the employee's official registered email address.
Resetting Passwords in Bulk for Multiple Employees:
Log in as an HR Administrator.
Navigate to
Admin > Users & Password Management(under User Management)Click Add File next to Import employee to be filtered.
- Download the Default Template (Excel).
- Fill in the template with the required employee data, ensuring it includes Email IDs.
- Click Choose File to upload the updated template.\
- Click Validate to ensure the uploaded data is in the correct format.
- Select one or multiple user accounts from the validated list.
- Click the Action tab and choose Reset Password.
- A confirmation message, "Password has been reset", will be displayed.
- Each selected employee will receive an email with a one-time password and a reset link.
- Employees must click the reset link and set a new password.
- Thus, the new password will be used for the next login.
PS: Synergita implementation for your Organization may vary from how the features are described here. The screenshots given here may also be different from what you see in your system. Please talk to the concerned person in the Organization for any specific queries