If you have forgotten your Synergita username, follow the steps below to recover it and regain access to your account:
1. Username Confusion
One of the most common login issues occurs when users mistakenly enter the wrong username. This often happens due to confusion between official and personal email IDs.
Please ensure that you are entering the username exactly as it appears in your employee profile. Using an incorrect email ID or username may prevent you from accessing the system.
2. Login Page Reloads Without Error
If, after entering your login credentials, the system simply reloads the login page without displaying any error message, this is typically related to browser cache or cookies. To resolve this issue:
Clear your browser cookies
Restart the browser and try logging in again
If the issue persists after clearing cookies, please email to support@synergita.com
PS: Synergita implementation for your Organization may vary from how the features are described here. The screenshots given here may also be different from what you see in your system. Please talk to the concerned person in the Organization for any specific queries