A reminder email will be sent to the employees when the respective process cycle activity is not completed.
As an HR Admin, you can configure the auto reminders that will be sent to the employees based on the reminder configuration.
Make sure the reminder email content is set. Use the article below that will guide you to update the notification content.
And use the below article to check the reminder frequencies are configured.
How to set up activation days for reminder and escalation emails?
Steps to configure due dates in the manage process cycle page:
Once the notification content and reminder frequencies are set, navigate to Admin-> Process Cycles
Select the cycle name for which you want to configure reminders.
Click step 3 and turn on the "Do you want to enable auto trigger of the reminder notifications", if it is not turned on, kindly enable the toggle button to turn it on.
Configure the "Due Date" for the activities you would like the system to trigger auto-reminders for. The due date is nothing but the date by which you are expecting the employees to complete the activity and post that date, the reminder emails will start triggering to the employees who have not completed it.
Click "Save & Confirm".
Please note that, due date configuration is a mandatory process to trigger the auto reminders.
Reminders will not be auto triggered if the due dates are not provided under the third step of the process cycle.
PS: Synergita implementation for your Organization may vary from how the features are described here. The screenshots given here may also be different from what you see in your system. Please talk to the concerned person in the Organization for any specific queries.