As an HR Administrator, the User Management page empowers you to perform various administrative functions such as:

  • Setting default passwords

  • Resetting user passwords

  • Locking and unlocking user accounts


If multiple employees need their passwords reset or to send login credentials to all the employee, the HR Admin can perform a bulk password reset directly from the application. This helps avoid resetting passwords individually and ensures a faster, streamlined experience.


This article outlines the steps to perform bulk Reset password for the employees.


  • Navigate to Admin > User Management >Users & Password Management 



You will be directed to the page which lists all existing users with the Email ID in the system.


 

  •  Click Add File next to Import employee to be filtered. 



Note: It is recommended to use the Default Template, which contains the required formatting and headers. 

  • Download the Default Template (Excel).

  • Fill in the required user data. Ensure that an valid Email ID is added in the template

 


  • Click Choose File to upload the completed template.
  • Click Validate to check for data format and integrity.



System Validation-The system validates the data and if there are any errors, a validation message will be shown. Fix the errors and re-upload the corrected file

  •  Once validated, the Status field will show the no of valid records. 

  •  The users imported through Template will be displayed in the employee List section. Click Apply  to perform the action.



The imported list will appear with the employee details and status.


 To reset password for the all the employees in the list , click on the Check Box before first Name.




Once selected, go to the Action menu by clicking on the Drop down and choose the Reset Password option.





 

The system will trigger a password reset email to the users’ registered email addresses, containing their username and a temporary password. Users can log in using these credentials, after which the system will prompt them to create a new password before their next login.


PS: Synergita implementation for your Organization may vary from how the features are described here. The screenshots given here may also be different from what you see in your system. Please talk to the concerned person in the Organization for any specific queries.