1) Your username is specific to your company's Synergita system or it could be similar to your company's other user id. You should have received an email with your login credentials when you were first granted access to the system. If you are unable to locate the email, kindly contact your HR.
2) If you are still unable to login, please email to firstname.lastname@example.org
PS: Synergita implementation for your Organization may vary from how the features are described here. The screenshots given here may also be different from what you see in your system. Please talk to the concerned person in the Organization for any specific queries