This article explains how the progress of your Key Results (KRs) is automatically calculated in Synergita OKR based on the status of your linked Jira issues. This ensures that your KR progress accurately reflects the work being done in Jira.


How Your Progress is Calculated

  • When a KR is linked to Jira, its progress is updated automatically based on the status of the linked Jira issues This means that manual progress updates within Synergita OKR are disabled for that specific KR.
  • Every Jira issue, regardless of its project or custom status, falls into one of three primary categories: To Do, In Progress, or Done. 
  • These categories are assigned a percentage value, which determines the progress of your KR.
  • The default percentage values for these categories are as follows:
    • To Do Category: 0%
    • In Progress Category: 50%
    • Done Category: 100%
  • Your administrator can change these values to suit your organization's needs.

Calculation for a Single Linked Issue


When you link a KR to a single Jira issue, the KR's progress percentage is directly updated based on the issue's status category

  • If the issue is in the To Do category (e.g., 'Backlog' or 'To Do'), your KR progress will be 0%.
  • If the issue is in the In Progress category (e.g., 'In Progress' or a custom status like 'Ongoing'), your KR progress will be 50%.
  • If the issue is in the Done category (e.g., 'Done' or a custom status like 'Completd' ), your KR progress will be 100%.

Calculation for Multiple Linked Issues (JQL)

  • If you link a KR to multiple issues using a JQL query, the KR's progress is calculated as the average of the individual progress percentages of all the linked issues.

The formula for this calculation is:


Progress = (Sum of all individual issue percentages) / (Number of issues)


Example Calculation:

If you have five linked Jira issues with the following statuses:

  • Issue 1: To Do (0%)
  • Issue 2: In Progress (50%)
  • Issue 3: To Do (0%)0
  • Issue 4: Completed (Custom status in 'In Progress' category - 50%
  • Issue 5: Done (100%)

The calculation would be:


(0% + 50% + 0% + 50% + 100%) / 5 = 200% / 5 = 40%

Your KR progress will be 40%.


Synchronization Frequency

  • Your KR progress is automatically synced with Jira every 4 hours. 
  • If you need an immediate update, you can click the Sync Now button located on the KR details page.